The following excerpt is from a National Mortgage News article by Bonnie Sinnock, capital markets editor for National Mortgage News. The full article has been made available as a complimentary download.
Intercontinental Exchange鈥檚 mortgage technology unit is rolling out a new look and modernized way to utilize the widely used servicing system that was a key part of the Black Knight acquisition.
The new technology, which the company describes as a 鈥渃onversational intelligent interface鈥� aims to modernize the experience for business-side users in a manner somewhat like the previous release of its Servicing Digital technology did for customers.
A demonstration of the new Mortgage Servicing Package interface done for this publication shows that a user will be able to type in a description of the task they want to engage in and the system will automatically pull up a visual presentation of the information needed for it.