香港六合彩开奖结果

Customer Success Story

SouthState Bank achieves quicker turn times with underwriting and processing automation

Share

Investing in automation to set the stage for a successful future

Everything SouthState does is organized around creating a better experience for their customers. A couple of years ago when the housing market was booming, they invested in the ICE Mortgage Analyzers and ICE Data & Document Automation鈩 to improve efficiency and handle large amounts of volume. Once the market cooled, SouthState saw these solutions as an opportunity to prepare for the future, achieve scalability with their existing workforce and gain quicker turn times.

Today, it takes SouthState an average of 15 days to close a loan, but one of their top near-term goals is to achieve a clear to close within 10 days. Currently, they鈥檙e hitting industry benchmarks and are closing loans faster than ever before. This is largely due to the Analyzers minimizing manual tasks and delivering an accurate review, so their processors can do their jobs faster and more efficiently. With the Analyzers, they鈥檝e seen an uptick in their speed to sell a loan, have never had a miscalculation and have created a better, more consistent borrower experience from beginning to end.

The challenge

Wanted to create a cohesive borrower experience from beginning to end, improve closing times and scale their workforce.

The solution

Leveraged the ICE Mortgage Analyzers and ICE Data & Document Automation to achieve quicker turn times, increase accuracy, improve loan quality and make customers happier.

鈥淥ur underwriting team pushed for adoption of the Analyzers and Data & Document Automation. They realized it wasn鈥檛 a replacement for them, but a tool to assist them so they could do their job more efficiently and close more loans.鈥

Shane Horan
Director of Mortgage Strategic Initiatives, SouthState Bank

Benefits and results

Scaling for the future

SouthState streamlined the underwriting and processing stages to achieve quicker turn times.

15

days to close a loan

80%

loans leveraged ICE automation within a couple months

3 months

to implement and adopt ICE automation

Ready to get started? Get in touch.
GET STARTED

Resources

Learn more about how 香港六合彩开奖结果 is changing the industry and stay up-to-date with the latest tools and information.

See all resources

Embracing automation for a frictionless experience

Strategies for streamlining operations and scaling up

Capture, perfect, accelerate

Discover the ICE Mortgage Analyzers